A total solution for public-sector receivables
Use our debt collection, billing and mailing, skip tracing and litigation services on their own or together, from the first statement to the final payment.
Debt types we handle
Motor vehicle excise & tangible property taxes
Delinquent taxes for cities and towns. Although Rhode Island phased out the car tax beginning with the 2022 tax year, unpaid excise taxes from 2021 and earlier remain due, and we continue to collect them.
Clients include Providence, Portsmouth, Westerly, Coventry, North Smithfield, Woonsocket
Municipal court fines & costs
Unpaid tickets, fines and court costs. Courts using Curia’s JCMS can flag accounts for collection and email us the file the system creates. We handle collection from there.
Clients include Johnston, Warwick, Woonsocket
Ambulance & rescue run fees
Unpaid rescue service charges, handled with the sensitivity these accounts require.
Clients include Warwick, Narragansett, Woonsocket
Police detail fees
Outstanding invoices to contractors and businesses for police detail services.
Probation & home confinement fees
We serve as the billing office for the RI Department of Corrections, billing and processing monthly probation fees, and we collect unpaid home confinement fees.
State agencies & higher education
Receivables for state departments, courts and public colleges, with rate tiers matched to account age.
Clients include Traffic Tribunal, RIDOT, DMV, DEM, Superior Court, CCRI
Linked with Curia’s JCMS
Curia’s Judicial Case Management System (JCMS) includes a collections feature that lets court staff flag accounts to send to collections, and MCA is the collection agency it’s linked to. When an account is flagged, JCMS creates the referral file automatically. The court emails it to us and we take it from there.
Already using JCMS? Contact us and we’ll walk your clerk’s office through it.
- Flag the account in JCMSCourt staff mark a delinquent account for collections.
- JCMS creates the fileThe referral file is generated automatically with the account details.
- Email the file to MCANo spreadsheets to build or data to re-key.
- Collection beginsNotices, phone contact and skip tracing start right away.
Capabilities
Debt recovery
- A data transfer process set up for each client, for accurate and timely updates
- Secure systems with intrusion detection and disaster recovery
- Letter and phone contact, with every attempt recorded on the account
- Legal action recommended only after letter and phone avenues are exhausted
Skip tracing
Through our partner LexisNexis® Accurint®, we locate debtors using name verification, aliases, address history and other public-record data. Location and skip tracing are included at no extra cost.
Billing & mailing
Hand off statements and reminder notices. We print and mail in-house to capture the maximum postal discounts, which cuts your equipment and staffing costs.
Payment processing
Debtors can pay online and by phone 24/7, or in person at our Providence office. Payments are posted and reported back to you.
No financial risk to you
- No upfront fees, sign-up charges or minimums on dollar amount or number of accounts
- Paid only a percentage of what we recover
- If an account is litigated, court costs and filing fees are paid by the debtor
- Every account receives letters, phone contact and reporting
- Service tailored to your requirements
Engage MCA under MPA-238
- Call or email usTell us about the accounts you want to place.
- Use the state contractPolitical subdivisions can engage us under MPA-238, without a separate bid.
- Send your first fileWe set up the data transfer and begin collecting.